FAQ & Troubleshooting

L3D jigs are designed specifically for xTool laser machines. Most jigs are built for the xTool F1, F1 Lite, and F2. A separate range is built for the xTool F1 Ultra, F2 Ultra, and F2 Ultra UV. Always check the product title and description to confirm compatibility before ordering. Machine compatibility is never generalised.

No. The F1 and F1 Ultra have different engraving areas and enclosure dimensions. Jigs designed for the F1 are not compatible with the F1 Ultra and vice versa. Each product page clearly states which machines are supported.

L3D jigs are precision-designed for specific xTool machine dimensions. They are not tested or guaranteed to work with other brands or models. If you have a different machine and want advice, contact Chris directly.

After purchase, a download link is sent to your email address. You can also access your files from your account order history. If you did not receive the email, check your spam folder and make sure you completed checkout. If you still can't find it, contact Chris with your order number.

Each listing states exactly what is included. Jig downloads are STL files for FDM 3D printers, usually with a short assembly note. Check the listing for the bed size you need. The O1 Omni jigs come two ways: one piece, which needs a bed of at least 320mm, or split into two halves of 155 x 125mm each, which fits any machine. Free alignment templates are XCS files for xTool Creative Space. Check the individual product page for the specific files provided.

Download links expire after a set number of attempts or time period. If your link has expired, contact Chris with your order number and he will resend it.

The L3D Laser Library is live with hundreds of tested settings for common materials and machines, searchable by machine and material. A free account unlocks every setting. For video walkthroughs, check the YouTube channel.

Laser settings vary depending on your machine's lens condition, the specific batch of material you're using, room temperature, and focus accuracy. Always start with a test burn on a scrap piece of your material. Treat any shared settings as a starting point, not an exact prescription.

First, ensure your machine is properly calibrated and that the camera alignment in xTool Studio has been completed. Make sure the jig is sitting flat on the machine bed with no warping. If you are still getting misalignment after calibration, contact Chris with a photo and he will help diagnose the issue.

The RA3 Alignment Jig is designed as a repeatable positioning tool for consistent placement. It works with flat or near-flat items within the supported dimensions. Check the product page for full details on supported item sizes and placement guidance.

Chris primarily uses xTool Studio for setup, job positioning, and sending jobs to the machine. For design work, Inkscape (free) and Affinity Designer are commonly used. Specific software used in each tutorial is noted in the tutorial page or video description.

Yes. L3D Accessories ships from the UK to 41 countries, including the United States, Canada, the whole EU, Australia, New Zealand and Japan. United States orders over $85 ship free, UK orders over £20 ship free, and EU orders over €75 ship free. If your country is not offered at checkout, we cannot ship there yet.

United States orders: no. Applicable import duties are prepaid, so the price you see at checkout is the total you pay and nothing is collected at your door. EU orders: no. All taxes are included at checkout and there is nothing to pay on delivery. Other countries: any local duties or taxes are shown or collected according to your destination's rules, and the shipping policy has the details.

Yes. Engrave and sell as much as you like using any L3D jig, whether you bought it printed or printed it yourself from an STL. Two things are off limits with STL files: you cannot sell or give away the printed jig itself, and you cannot share, resell or redistribute the file or any modified version of it.

Check your tracking information first. A link is included in your shipping confirmation email. If tracking shows delivered but you haven't received it, or if tracking has not updated in several days, contact Chris with your order number.

It depends on the laser inside your machine. Blue diode lasers engrave wood, leather, slate, anodised aluminium, coated metals and dark acrylic. Infrared and fiber lasers also mark bare metals such as stainless steel. Every recipe in the L3D Laser Library says which machine and which laser it was tested with, so you can see exactly what yours can do.

For a compact, enclosed starter machine, the xTool F1 or F1 Lite are popular. The F2 is the newer machine in the same family and uses the same jigs. If you engrave a lot of bare metal or need more speed, the F1 Ultra and F2 Ultra are bigger, faster and more capable, at a higher price. The video library shows each of them in use.

They are different machines from different families. The F1 Ultra is bigger, faster and built for heavier metal work, with a larger working area. The two are different sizes inside, so they use different jigs: an F1 jig will not fit an F1 Ultra, and an F1 Ultra jig will not fit an F1. Every L3D listing says exactly which machines it fits.