Shipping policy
At L3D Accessories every jig is 3D printed to order. Here is exactly how delivery works.
Processing time
- Orders are printed, packed and dispatched within 2 to 5 working days.
- Orders placed on weekends or holidays begin processing the next working day.
United Kingdom
- FREE delivery on all UK orders, whatever the size.
- Sent with Royal Mail, typically arriving 2 to 3 working days after dispatch.
European Union
- We ship to all 27 EU countries.
- Standard EU delivery: 19.99 GBP.
- FREE EU delivery on orders of 59 GBP or more (or the equivalent in your currency).
- All EU VAT is included at checkout through the EU Import One-Stop Shop (IOSS), so there is nothing extra to pay on delivery - no import VAT and no carrier handling fees.
- Sent with Royal Mail International Tracked, typically arriving 5 to 10 working days after dispatch.
International
- We ship to the United States, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Hong Kong, the United Arab Emirates, Israel, Switzerland and Norway.
- Standard International delivery: 17.50 GBP.
- FREE international delivery on orders of 59 GBP or more (roughly 75 USD, or the equivalent in your currency).
- Sent with Royal Mail International Tracked, typically arriving 5 to 14 working days after dispatch depending on destination and customs processing.
Customs, duties and taxes
- For orders to the United States, applicable import duties are prepaid by us, so there is nothing extra to pay on delivery.
- For orders to the European Union, all VAT is collected at checkout through our IOSS registration, so there is nothing extra to pay on delivery.
- For other international destinations, any import taxes or duties are the responsibility of the recipient and are collected by your local authority or carrier.
- Every parcel travels with complete and accurate electronic customs information to keep delivery smooth.
Digital downloads
Digital products (STL files) are delivered instantly by email after checkout. Nothing physical is posted and no delivery charges apply.
Damaged or delayed parcels
- If your order arrives damaged, contact us within 14 days of delivery with photos and we will put it right.
- If a parcel appears lost or unusually delayed, contact us and we will chase it with the carrier and make sure you are looked after.